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Our dedicated support team is here for you 24/7, ready to assist with
all your inquiries and concerns.
FREQUENTLY ASKED QUESTIONS
What types of devices are supported?
We support a range of devices, such as Smart TVs, Kodi, VLC, PCs, Vu+, DreamBoxes, Enigma, Android Boxes, Android Smartphones, and Max
How long does it take to get a response from a support ticket?
If you submit a ticket for technical support or account activation, you can expect a response within 1 to 2 hours. We aim to reply within an hour of receiving a ticket. Please be aware that during busy periods, response times may extend up to 3 hours.
Why am I having buffering problems on some channels?
To ensure a smooth streaming experience with IPTV, we recommend having an internet connection with a speed between 30 to 50 Mbps. If your internet speed falls below 20 Mbps, you are likely to encounter buffering issues. This higher speed range helps to maintain consistent quality and uninterrupted service.
What payment options are available?
We accept payments through Inter Bank Transfer, GoCardLess, and all major credit cards.
How many simultaneous connections are allowed?
While you can install your IPTV subscription on several devices, please note that it is only operational on one device at a time.
Do you offer a FREE trial?
Yes, we provide a 1-hour free trial that gives you full access to all channels, movies, and TV shows available in your IPTV subscription with Pricing Plans.
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