Privacy Policy

Start IPTV UK Privacy Policy

Start IPTV UK Privacy Policy

This page is used to inform visitors about our Privacy Policy regarding the collection, use, and disclosure of information if anyone decides to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms. For our terms and conditions, please visit the Terms & Conditions page.

Information We Collect

The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask for your personal information.

If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an account, we may ask for your contact information, including details such as gender, name, date of birth, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.
  • Improve, personalize, and expand our website.
  • Understand and analyze how you use our website.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide updates and other information relating to the website, and for marketing and promotional purposes.
  • Send you emails.
  • Find and prevent fraud.

Service Providers

We may employ third-party companies and individuals for the following reasons:

  • To facilitate our Service.
  • To provide the Service on our behalf.
  • To perform Service-related services.
  • To assist us in analyzing how our Service is used.

We want to inform users that these third parties have access to your personal information to perform tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your personal information, thus we strive to use commercially acceptable means to protect it. But remember that no method of transmission over the internet or electronic storage is 100% secure and reliable. We cannot guarantee absolute security.

Third-Party Websites and Advertisers

We may provide links to other websites, but we do not necessarily endorse or assume responsibility for these sites. If you choose to access third-party websites, be aware that their Privacy Policy and security practices may differ from ours. We recommend that you check their Privacy Policy before providing personal information to them.

Children’s Privacy

These Services do not address anyone under the age of 15. We do not knowingly collect personally identifiable information from children under 15. If we discover that a child under 15 has provided us with personal information, we will immediately delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take necessary action.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately after they are posted.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us via live chat or email.

FREQUENTLY ASKED QUESTIONS

What types of devices are supported?

We support a range of devices, such as Smart TVs, Kodi, VLC, PCs, Vu+, DreamBoxes, Enigma, Android Boxes, Android Smartphones, and Max

How long does it take to get a response from a support ticket?

If you submit a ticket for technical support or account activation, you can expect a response within 1 to 2 hours. We aim to reply within an hour of receiving a ticket. Please be aware that during busy periods, response times may extend up to 3 hours.

Why am I having buffering problems on some channels?

To ensure a smooth streaming experience with IPTV, we recommend having an internet connection with a speed between 30 to 50 Mbps. If your internet speed falls below 20 Mbps, you are likely to encounter buffering issues. This higher speed range helps to maintain consistent quality and uninterrupted service.

What payment options are available?

We accept payments through Inter Bank Transfer, GoCardLess, and all major credit cards.

How many simultaneous connections are allowed?

While you can install your IPTV subscription on several devices, please note that it is only operational on one device at a time.

Do you offer a FREE trial?

Yes, we provide a 1-hour free trial that gives you full access to all channels, movies, and TV shows available in your IPTV subscription.

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